Our 30-Day Skin Promise
We know trying new skincare can feel like a risk, especially when your skin is sensitive. If your skin doesn’t agree with a LEAF product, email us at hello@leafdailycare.com within 30 days of delivery and we’ll refund the full price you paid for that product, even if it’s opened.
- The Skin Promise applies to your first LEAF order, including orders placed with a welcome
code. - One Skin Promise refund per customer.
- If you bought the Duo, we’ll refund only the product your skin didn’t agree with.
- Just tell us briefly what happened. You don’t need to send the product back, but you should have used it as directed on our website.
- Original shipping costs are not refunded.
- If your skin reacts, stop using the product. If the reaction is strong or doesn’t settle, please
see a doctor.
Returns for other reasons
You have 30 days after receiving your item to request a return. To be eligible, you should have used the product as directed on our website for at least 14 days, and you’ll need your receipt or proof of purchase. Please contact us at hello@leafdailycare.com before sending anything back: items sent without a return request can’t be accepted. Once your return is approved, please send the product back to us. Return shipping is paid by the customer. We’ll refund the price you paid for the product after we receive it. Original shipping costs are not refunded.
Sale items and gift cards can’t be returned, except under the Skin Promise above.
Damaged, defective or wrong items
Please inspect your order when it arrives and contact us right away if anything is damaged, defective or not what you ordered, so we can make it right.
Refunds
Once your refund is approved, it will be issued to your original payment method within 10 business days. Your bank or card company may take a little longer to post it. If more than 15 business days have passed since approval, please contact us at hello@leafdailycare.com.